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Frequently Asked Questions

Order time
Wedding cakes require a 3 months notice period, however, I may be able to accommodate you at shorter notice, please phone to check availability.

 

All Celebration cakes must be ordered at least 2 weeks in advance, although again I may be able to do something for a 'Cake Emergency' if you phone as soon as you can.

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Cupcakes can be ordered with less than 7 days notice.

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How do I order a cake?
You can contact me by phone, text or email and I will check availability for your special date.



Payment policy?
A non-refundable £100 deposit is required to reserve wedding orders, with the remainder of the balance due a minimum of 28 days prior to your wedding date.

 

All other cake orders require a 50% deposit with the balance payable on collection.

 

The deposit can be paid by cash, cheque or BACS.



Design Appointments
I specialise in bespoke cakes, designed specifically to suit the recipient and I am happy to make an appointment to design something special for you. I can also provide tasting samples for wedding cakes if required. All designs remain the property of Thistle Do Icely until a non-refundable deposit is paid.



Do you deliver?

Wedding cakes will be set up free of charge at the venue and delivery is free within 15 miles of Clackmannan. Outwith this distance, delivery will be charged at 50p per mile.

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Collection is preferred for celebration cakes but delivery can be arranged if required.

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Unfortunately I do not provide a shipping service for cakes.

 

 

Allergy information
Unfortunately I have not yet had the time to develop recipes to accommodate allergies but I hope to do this very soon. All cakes and cupcakes are produced in a kitchen where nuts are used.



Artistic design
I will always endeavour to make a cake to the specifics of the agreed design. However, it may occasionally be necessary to make small amendments to make the cake more stable.

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